Communication in Care Training course works alongside Standard 6 of the Care Certificate and provides information about why it is important for Care Workers to understand the importance of effective communication in a care setting.

Learning outcomes

• Learn about how effective and prominent non-verbal communication is
• Understand how to reduce the barriers to effective communication and learn what the barriers are
• Understand why good communication skills are so important in the workplace and what benefits they can bring
  

Course contents

This training course is broken down into 2 sections

1. Communication in Care
2. Communication in Practice